Empowered Municipality

See-Click-Fix Empowers Citizens

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A New Haven, CT company is seeking to empower citizens and organizations to SEE and Report (by CLICKing) problems in hopes that government officials will be promoted to act and FIX them. Read on and see if you agree . . .


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SeeClickFix encourages residents to become citizens by participating in taking care of and improving their neighborhoods. We allow anyone to:

* See - see a non-emergency issue in your neighborhood

* Click - open a ticket describing the issue and what can be done to resolve it.

* Fix - publicly report the issue to everyone for resolution

They imagine a world where every citizen feels empowered and part of their neighborhood. Their proposition is that by pointint out problems and issues, allowing them to form citizen watch groups, local government officials will feel more responsible and know what is of greatest concern to the citizens.Imagine if everyone trusted and felt taken care of by their local government. The are using the power of the internet to bring them closer together and reach even more people.

They note that while a few local governments have enough sophistication to run functional websites or 311 hot lines, most do not have the resources to do much more than brochure-ware. Their site is a place for citizens from anywhere to give their local government a website that tracks local issues. No set-up time. No hiring consultants to study the issue.

Their goals are to provide:

    * Transparency - governments and most organizations work best when they conduct their business in plain view. We'll do our best to do the same.


    * Collaboration - Four brains are better than one. And millions of brains are better than three. Our goal is to give everyone else the tools to accomplish what we never could ourselves. Open source software and wikis are good models for us.


    * Scale - We could have created a site that focused on our home town. Using the internet and all the tools others have created, we want to reach as many people as possible around the globe. Massive scale, please.


    * Efficiency - Although paper has its place, there is a lot more room for the web and the mobile phone. Rather than re-invent the wheel, our site is built on open source software and Google maps.

 

How it works for Newspapers

For more information, go to SEE-CLICK-FIX

If you could like to comment in the article contact me at rsayre@empoweredmunicipality.com

 

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