Cumulis IQ provides on-demand scalable alternative to traditional resource-constrained knowledge delivery. Now discover an inexpensive way to get On-Demand SAP Help, Training and Solutions through Knowledge as a Service (KaaS) Marketplace.
A Global SAP Virtual Help Desk
The KaaS Excellerator™ is designed to answer 80% of your SAP helpdesk questions at 20 percent of the cost. Senior pre-qualified SAP experts you would normally expect to find only at top-tier consulting practices are available on-demand just by logging onto the helpdesk. All answers are qualified and approved before sending to the user and you only pay for answers you accept. The service is available 24x7x365 in local languages.
Reduce Inventory Risk
The virtual helpdesk enables open collaboration from the cloud. That’s when you go outside the walls of your own organization for product and process ideas.
Open collaboration has been adopted by leading companies such as IBM and Proctor & Gamble as a way to accelerate the pace of innovation beyond what would be possible by relying on internal resources alone.
The virtual helpdesk is a low-cost, modular way of allowing companies to obtain the knowledge they need, when they need it, and where they need it.
Real-Time On-Demand Quality-Checked Answers
With a traditional helpdesk, help only comes during certain hours. And only one person helps at any one time. But in a virtual helpdesk you could have 20 or more. And those 20 could be among the best in the world.
Acquire Knowledge Don't Rent It
Part of the virtual helpdesk’s return on investment is the knowledge acquired from the answers. Where onsite consultants typically take their knowledge with them when they leave, virtual helpdesk consultants pass their knowledge along to the users they serve.
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